Problem / Issue of Epson 11880 Defective Ink Batches

Some people have had problems with certain Epson 11880 wide format printer ink cartridges. If you have the issue of your cartridge not registering in your printer, contact Epson tech support to see if the Lot Number on the ink is from the defective batch.

We recommend calling Epson Priority Service Support. This is usually better than calling your distributor. Call (562) 276-1305 *Same number that is in the back of your printer's manual*. Have your printer's serial number ready before your call. Press 2 for Pro series printers. Press 2 again to talk to an actual tech support agent.

Good luck! Comment below if you have had this issue and any advice you can offer...

Michael

Epson 7900 and 9900 Firmware should be upgraded immediately

The Epson Stylus 7900 (24") and Epson 9900 (44") initial firmware should be upgraded as soon as possible to avoid the printer entering an endless cleaning loop that will not stop until one of your inks is empty. This appears to be a problem with the initial version of the firmware Epson provided, also furthering the ink conspiracy many have alluded to on the internet.

We recommend you upgrade your Epson Stylus Pro 7900 or Epson Stylus Pro 9900 to at least Firmware Version HW00812100. You can download it from --

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=119098&prodoid=63079720&infoType=Downloads&platform=Windows

The Epson Automatic Head Cleaning can be disabled if you don't have the latest version of the firmware. Several people have have commented on this online, you can read more at:

http://www.luminous-landscape.com/forum/lofiversion/index.php/t29823.html

We did have firmware version 1.0 ... and as of this posting they seem to have fixed the problem via a firmware upgrade.