Saturday, January 24, 2009

HP Designjet Z3200 Error 79.1:04


Upon printing a large file, 42" x 96" at 300 DPI, on a Macbook running OS X - 10.5 - printing straight out of Photoshop CS3, we received the Error 79.1:04 on the display screen on the front of the HP Designjet Z3200 44" printer. It recommended we press the "OK" button, but the file continued to print, and we left it alone (I guess just from experience with these sort of things).

HP's official explanation on this error is that the "server lost connection with the client." They also recommend the following actions: First turn the printer off via the power switch on the back of the printer and then disconnect the power cord. Wait at least 15 seconds, reconnect, and try again. They recommend making sure you have the latest firmware.

Our recommendation is that you don't touch anything on the printer if it continues to print. We also recommend you make sure you have the latest firmware installed on the printer (we did in this case).

Happy Digital Printing,

Michael

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