Showing posts with label B9180. Show all posts
Showing posts with label B9180. Show all posts

Sunday, September 14, 2008

HP's PurchasEdge - Rewards Program for DesignJet Z3100, Z2100, Z6100 from Hewlett Packard

If you own an HP Designjet Z3100, HP Designjet Z6100, or HP Designjet Z2100 you should enroll in HP's PurchasEdge (Purchase Edge) program. The owners of these printers then earn rewards from HP every time they purchase genuine HP ink, HP paper, or HP toner. You accumulate points based upon how much money you spend and you earn free HP hardware, from scanners to digital cameras to printers. For every $4 you spend, you earn one PurchasEdge point. If you print enough, you can accumulate enough points to get another wide format printer for free.The program is HP's way of rewarding people using authentic HP paper, ink, and media. To qaulify, you must spend at least $500 a year on HP supplies from any of their participating authorized dealers. This does not have to be a wide format printer (DesignJet series), it can be any HP printer, such as the 13" B9180 or B8850. You enroll on the PurchasEdge website, www.purchasedge.com, and then inform your dealer of your PurchasEdge ID (PID). They take care of the rest by automatically submitting your points. You can then check on the PurchasEdge website to see how many points you have earned and what free products you can order, using the login you create when you first sign up.

PurchasEdge Homepage:
www.purchasedge.com

HP PurchasEdge FAQ:
http://www.hp.com/sbso/partner/purchasedge/learnmore/faqs.html

HP's list of Qualifying Supplies:
http://www.hp.com/sbso/partner/purchasedge/learnmore/qualifyingskus.html

Nice interactive menu of how many PurchasEdge points Supplies are worth:
http://www.itsupplies.com
(click HP Ink and Media on blue left Column, a direct link does not work)

Thursday, September 4, 2008

HP B9180 Rebate Problem and Part number issues

Are you having trouble qualifying your HP Photosmart B9180 printer for HP's $70 mailin rebate? You are not alone. This is a common problem that has taken a quite a few calls to HP and authorized dealers to sort out. Here is what I have learned:

To order the 13" HP B9180, you order part number Q5736A#ABA (or simply Q5736). This is the HP manufacturer part number for the combination of the HP B9180 printer unit (stamped Q5734A on the back), the software CD, the power cord, the box, the manual, and the media. All of the actual printers are stamped on the back with Q5734A. You can not order a Q5734A, as it would not even contain a box, cords, etc.

Sometimes the number on the plate on the back of the printer will appear as Q5734A-002, or something similar.

Now to the rebate part: If you enter the part number on the back of the printer, Q5734A, HP will reject your claim. However, if you enter Q5736A and your serial number (from the plate on the back of the printer) it should go through online just fine. HP at one point recommended mailing in your claim if you had problems, but that is probably not necessary.

Some questions this answered:

If my B9180 printer says Q5734A on the back does this mean it is an older model?
No. This number is stamped on the back of all the HP B9180's. These are not refurbished, grey market, foreign, or outdated printers.

Does the Q5734A product qualify for HP's mail in rebate?
Yes, simply enter the part number as Q5736A as that is the product you ordered (and the product number on the outside of the box you received from HP).