Tuesday, April 15, 2008

HP Z3100 "Paper loaded incorrectly: remove paper" work around and fix

I just spent 10 minutes trying to autoload the paper, I have no intentions of removing it. If you have this issue with your designjet Z3100 or Z2100, there is an easy fix to this. This also works if you would like to manually load the paper by lifting the paper release lever and bringing the paper to the blue dotted lines in front. Once the paper is aligned, lower the paper release handle. The dreaded error "paper loaded incorrectly: remove paper" will pop up. Ignore this, Press X instead. Once the menu pops up again, choose Paper >> Paper load. It should read the paper back in and you should be able to continue as normal, avoiding the hassle of starting the auto load over again. This has saved me a great deal of time since I figured this out. There are many other practical uses for this, such as if the front of the paper is slightly damaged and won't auto feed through the printer normally or if the cut isn't perfect along the front edge.

Happy Printing.

*Update: Part Two of Incorrect Paper Load Trick has more useful info on this.

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